Semfioraa

Refund Policy

Thank you for choosing Semfioraa, where we take pride in crafting refreshing cool drinks made from organic hibiscus. We are committed to ensuring your satisfaction with our products. If, for any reason, you are not entirely happy with your purchase, we offer a straightforward refund policy to resolve any concerns.

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1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

The product must have been purchased directly from our official website or an authorized retailer.The refund request must be initiated within [X] days from the date of purchase.

2. Valid Reasons for Refund

Refunds will be considered under the following circumstances:

To request a refund, please follow these steps:

a. Contact our Customer Support Team: Reach out to our dedicated customer support team by email at sureshkumar@semfioraa.com within the specified refund period. Please provide your order details, a description of the issue, and any relevant images for our reference.

3. Refund Process

To request a refund, please follow these steps:

b. Evaluation of the Request: Our support team will review your request and assess its eligibility for a refund. We may require additional information to assist in the evaluation process.

c. Refund or Resolution: If your refund request is approved, we will proceed with either issuing a refund to your original payment method or sending you a replacement product, based on your preference and the specific circumstances of the case.

4. Exclusions

Please note that the following situations are not eligible for a refund:

Changes of Mind: We cannot process refunds for products that you simply change your mind about or no longer want.Delayed Shipping: We are not responsible for delays caused by shipping carriers or circumstances beyond our control. However, we will do our best to assist with any delivery issues.

5. Processing Time

Once your refund request is approved, please allow 7 business days for the refund to be processed and reflect in your account. Processing times may vary depending on your payment provider.

6. Contact Us

If you have any questions or need further assistance regarding our refund policy, feel free to contact our Customer Support Team at sureshkumar@semfioraa.com. We are here to help and ensure your complete satisfaction.

By purchasing Semfioraa products, you agree to abide by our refund policy outlined above. This policy is subject to change without prior notice, so please check this page periodically for any updates.